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Video Tutorials
Watch step-by-step video guides
Browse Help Topics
Find detailed guides and tutorials organized by category
Getting Started
Learn the basics of ERIA POS
- • Setting up your first restaurant
- • Adding menu items and categories
- • Processing your first order
- • Understanding the dashboard
Orders & Payments
Managing orders and processing payments
- • Taking orders efficiently
- • Payment processing options
- • Handling refunds and voids
- • Split bills and group orders
Inventory Management
Track and manage your inventory
- • Setting up inventory tracking
- • Managing stock levels
- • Automated reorder alerts
- • Inventory reports and analytics
Reports & Analytics
Understanding your business data
- • Sales reports overview
- • Customer analytics
- • Inventory reports
- • Financial summaries
Frequently Asked Questions
Quick answers to common questions about ERIA POS
How do I reset my password?
You can reset your password by clicking 'Forgot Password' on the login page and following the instructions sent to your email.
Can I use ERIA POS offline?
Yes, ERIA POS works offline and automatically syncs your data when you reconnect to the internet.
How do I add new menu items?
Go to Menu Management in your dashboard, click 'Add Item', fill in the details, and save. The item will be immediately available for orders.
What payment methods are supported?
ERIA POS supports cash, credit/debit cards, UPI, digital wallets, and other popular payment methods in India.
How do I generate sales reports?
Navigate to Reports section, select the date range and report type you need, then click 'Generate Report' to view or download.
Can I customize receipt templates?
Yes, you can customize receipt templates with your logo, business information, and preferred layout in the Settings section.
Still Need Help?
Our support team is here to help you succeed with ERIA POS
Phone Support
+91 96040 69989
Mon-Fri 9AM-6PM IST
Email Support
support@eriasoftware.com
Response within 24 hours
Live Chat
Available 24/7